Frequently Asked Questions
About Wooly
What is Wooly?
Wooly is a fast, mess-free hair colour built for everyday people who want to cover greys without the salon ritual. One 180ml bottle, a 5-minute application, and you're done — no bowl, no brush, no mixing.
How is Wooly different from regular hair dye?
Regular dyes usually mean mixing two components, waiting 30–45 minutes, and cleaning up a mess. Wooly is a single ready-to-use formula that colours in about 5 minutes with nothing extra to mix or wash off your tools. It's designed to fit into a normal morning, not a weekend plan.
Is Wooly permanent or temporary?
Wooly is a long-lasting wash-based colour — it isn't a one-rinse temporary spray, and it isn't a harsh permanent chemical dye. The colour holds through your regular washes and gradually fades, so regrowth and greys blend in instead of showing a hard line.
What shades are available?
Natural Black is live and shipping now. Dark Brown is coming soon — if you'd like to be told the moment it launches, email us at support@mywooly.in.
How many washes does it last?
Each application holds up to 20 washes before you'll want to refresh it. The exact number depends on how often you wash and the products you use.
How many applications do I get per bottle?
One 180ml bottle covers multiple applications. How many you get depends on your hair length and how much grey you're covering — short hair and beards will stretch a bottle considerably further than long, full-head colouring.
Using Wooly
How do I use Wooly?
Apply Wooly to damp hair — damp, not soaking, as you would for any wash. Work it through evenly from roots to tips, leave it for 5 minutes, then rinse until the water runs clear. That's the whole routine — no mixing and no waiting around. Patch test 24 hours before your first use.
Do I need a bowl, brush, or gloves?
No bowl, no brush, no mixing. Just apply like a shampoo. We recommend wearing thin gloves while applying to avoid staining your hands — one pair is enough. Rinse off in 5 minutes.
Can I use Wooly on my beard and moustache?
Yes. Wooly works well on beards and moustaches. Apply carefully, keep it off the surrounding skin where you can, and rinse after about 5 minutes.
Will it cover temple greys?
Yes — temple greys and stubborn grey patches are exactly what Wooly is made for. Make sure those areas are fully coated during application for even coverage.
Can I use Wooly on chemically treated hair?
Yes, Wooly is generally suitable for chemically treated, coloured, or straightened hair. If your hair has had a recent or intensive chemical treatment, do a patch test first and wait a little before colouring.
Safety
Is Wooly ammonia-free?
Yes. Wooly is formulated without ammonia, so there's no harsh smell and far less stress on your hair.
Does Wooly contain PPD?
Yes. Wooly contains p-Phenylenediamine (PPD), a colourant active used in professional and at-home hair colour worldwide. It is what delivers the grey coverage. PPD is also one of the most common triggers for dye-related reactions, which is why a patch test 24 hours before your first use is mandatory, and why Wooly is not recommended if you have sensitive or allergy-prone skin or a known dye allergy. The full ingredient list is on the product page.
Will it stain my skin or hands?
Wooly is designed to colour hair, not skin, and any incidental marks on the skin or hands generally wash off with regular cleansing. Wipe off accidental contact promptly for the cleanest result.
Can it cause scalp irritation?
Wooly is ammonia-free, and most people use it comfortably. It does contain colourant actives including PPD and Resorcinol, so a patch test 24 hours before your first use is mandatory — apply a small amount behind the ear or on the inner forearm and proceed only if there is no reaction. Stop use immediately and seek medical advice if irritation, swelling or a rash appears. Wooly is not recommended for sensitive or allergy-prone skin.
Should I do a patch test?
Yes — a patch test before your first use is mandatory, not optional. Apply a small amount to your inner forearm or behind the ear, then wait at least 24 hours before proceeding; 48 hours is safer, because reactions to PPD can be delayed. Proceed only if there's no redness, itching, or irritation. If any reaction appears, do not use the product and seek medical advice.
Can pregnant women use Wooly?
If you are pregnant or breastfeeding, please consult your doctor before using any hair colour, including Wooly. Wooly is free of ammonia but does contain colourant actives — your doctor's guidance applies. We'd rather you check with a professional who knows your situation.
Orders & Delivery
Is Cash on Delivery available?
Yes. Cash on Delivery (COD) is available at checkout, alongside prepaid options.
How long does delivery take?
Orders typically ship and arrive within 2–5 business days, depending on your location.
What is your return policy?
If something isn't right, you can return an unused product within 7 days of delivery. Reach out to us at support@mywooly.in and we'll help you sort it out.
How do I contact support?
Email us anytime at support@mywooly.in — we're happy to help with shades, usage, or your order.